Crashes on loading jigs

I recently had a problem when I installed the apps where it crashes everytime the jig is loading. I’m using an iPhone 7 on iOS 13.2.3. I’ve reinstalled multiple times and my battery was recently replaced so it shouldn’t have anything to do with battery capacity.

Hi Emeraldminer299. Welcome to the community! We’re really sorry to hear about the issue you’ve been having. The information you’ve posted is great, I’ve sent it to the tech team.
They’ll see if they can reproduce the issue and then fix it.